1.You could return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
2.You may exchange your defective product within 12 months of purchase to receive a New replacement for quality issues.
3.For purchases made through other retailers:
Other retailers’ after-sales support policies will vary. Please contact the retailer directly for specific guidance on their warranty process.
Unauthorized reselling of Blavor products is strictly prohibited.
US Liaoqiuhua_us@163.com Mon-Fri 9AM-5PM (PT)
CA Liaoqiuhua_us@163.com Mon-Fri 9AM-5PM
UK Liaoqiuhuauk@163.com Mon-Fri 6AM-11AM (GMT)
DE Liaoqiuhuade@163.com Mon-Fri 6:00-11:00
JP Liaoqiuhuajp@163.com Mon-Fri 9:00-17:00
Support Support@blavor.com